## IMPORTANT NOTE FOR AUSTRALIA & NZ CUSTOMERS: You MUST pick Priority Mail Express International as your shipping choice for immediate shipping. All other postal services remain suspended since Sept 2021 due to COVID-19. Some of our canes default to Priority Mail Express International and you just have to add to the cart and do nothing else. Others that show both Priority Mail & Priority Mail Express International, you must choose the Express option for immediate shipping. Otherwise your package will be held indefinitely until other postal services resume. Your actual package will go out by UPS or Priority Mail Express International.
*INTERNATIONAL CUSTOMERS: Please don't forget to include your mobile phone number in your shipping address. This helps the carriers like UPS/FedEx to get in touch with you by text messaging for real time delivery status updates, This will greatly speed up your delivery or pay taxes/duties due (if any) online with the carrier
This is a Classic Kooboo cane set of 8 canes with Waxed Au Naturale Kooboo Rattan finish in a beeswax+carnauba wax. Perfect set for rattan purists and pro disciplinarians/
The specs for the 8 canes that come in this package are as follows
LENGTH: 80-87 cms (all 8 canes in the stated length range)
THICKNESS (Qty in brackets): 8-9mm (1), 9-10mm (3), 10-11mm (2) 11-12mm (1) and 12-13mm (1)
All the 8 canes are coated with low VOC Polyurethane gel.
All the 8 canes in the set have handles wrapped in BRICK RED whip paracord
***Please note that all our products are strictly sold as novelty collector items and/or theatrical props. Any misuse or improper use of the product other than the intended and explicitly stated purpose of this product is entirely at the discretion and choice of the buyer and seller assumes no responsibility for any injury or harm that may result from improper usage other than the explicitly stated and intended purpose of the product. ***
2-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Starting April 3rd 2022, USPS will impose a $15 surcharge as Non Standard Fee on all packages 30" and above on all their domestic services ( Parcel Post / Priority Mail / PM Express ). This affects ALL our shipments. This is a per package surcharge and not per item and these rates will be reflected by the USPS Calculated Shipping automatically on your orders.
We will continue to retain USPS as the primary shipping method and will use UPS 3 Day Select / 2 Day Air Services for addresses that can go by UPS. Rural addresses, PO Box addresses and services to AK & HI will still be shipped by USPS. If you prefer UPS over USPS delivery, be sure to use a street address and not a PO Box address.
DOMESTIC: Our current default shipping option is USPS Priority Mail. Priority Mail Express is available as an upgrade. Starting April 2022, the new USPS $15 surcharge will give us more options to explore (UPS 3 Day Select / 2 day Air ) for the same costs and this is a positive during holidays and otherwise.
INTERNATIONAL: Our displayed options are USPS Priority Mail and Priority Mail Express International but starting Jan 2022, we are increasingly using UPS Worldwide Expedited / Saver for much faster and reliable International delivery at the same post office rates due to our preferred discounted rates with UPS. This also helps us ship longer canes and all our canes to all countries we ship to without length limits.
All our canes and implements are shipped discreetly in plain USPS Mailing tubes OR Brown Picture Mailing tubes. The tubes are sealed on all sides using packing tape to avoid any accidental peekers (unless of course it is the Customs department in your country). Full privacy and discreetness is assured in every cane we ship domestically and internationally.
No. We DO NOT offer local pickups. We are 100% online shop with no brick & mortar shopfront so all our canes will be shipped by mail regardless of whether you live in Australia or a few blocks from us.
If you don't see your country listed or can't seem to place an order, don't despair. We ship to countries not listed on a case by case basis based on your specific order list and strictly by courier. We have preferred rates for UPS or DHL as well as discounted FedEx rates and we'll provide you a quote based on your individual order. The rates vary based on country, your package dimensions (based on your selection) and the carrier/class of service.
We don't list lot of countries based on previous experience of unreliable postal service at your country (E.g: South Africa) or unknown reliability of postal service at your country.
We will ship on a case by case basis to most countries if you are amenable to the quoted courier charges.
Our canes are sought after gifts for that special someone who will be using them on you and we often mail our canes as gifts.
Your gift recipient's name and address should be on the 'SHIPPING ADDRESS' which might be different than your billing address and you need to take care of this prior to payment. DO NOT send us messages after the payment and ask us to mail it to a different address than what is on the 'shipping address'. You need to address this prior to payment and the payment processor has to authorize your specified shipping address.
We will not entertain any requests for alternate shipping address if you
do not take care of this prior to payment. This applies to your gift recipients in a different country than you as well
TERMS OF SALE: All our canes are strictly sold as collector item/memorabilia.. Any other use beyond the stated purpose of 'collector item/memorabilia', the buyer assumes full responsibility for the result of their actions or manner in which they use the cane. Our canes DO NOT come with any warranty against breakage or cracking if used in consensual impact play including swishing them. We are unable to offer a 'breakproof/crackproof' rattan cane until Mother Nature bestows us with such a rattan. We craft all our canes with carefully picked material but this is an implement that can be short lived in the hands of a novice or unskilled hand. Please do not send us requests for replacements or refunds if the cane got to you in one piece.
Rattan Canes are crafted out of rattan, a soft fibrous natural material which have natural tendencies to arc and curve itself. If you are looking for a perfectly straight cane, look elsewhere for something not crafted out of rattan.
Our canes are hand crafted products made out of a natural material that is prone to have lack of uniformity by the very nature of the material. They don't roll out of an assembly line with engineers precision checking it for straightness and uniformity.
If you are new to rattan canes, be fully aware of the natural characteristics of rattan that are inherent to the material and there is no such thing as a straight as arrow rattan cane. If that is what you want, then look elsewhere for synthetic canes.
We do not accept any returns or exchanges on our canes for health and hygiene reasons owing to the personal nature of the product. Do send us a convo/email if you have any issues within 24 hrs of delivery.
Orders once shipped cannot be cancelled without incurring a 20% restocking fee and cost of shipping. If you changed your mind after placing the order, send us a convo/email as soon as you can before we ship your cane and we can accomodate your requests within reason if the product has not shipped out yet.
If you have a package damaged in transit or in non receipt, please contact us and we'll help you with the insurance claim with the carrier (in case of damage) or help you with a replacement shipment (in case of loss in transit)
We take custom orders on some of our products after we have discussed it with the customer. Send us a Convo. Custom Orders can take 5 to 15 business days to complete before shipment and this will be determined and agreed upon prior to placing a custom order. All orders must be paid in full before we start any custom orders. Custom Orders are not refundable or returnable.
We also take wholesale orders ( Minimum: 50 Canes ) on our dragon canes. Contact us for details
We offer combined shipping discounts on ALL our orders (Domestic & International) and our shipping costs are calculated automatically by the postage calculator based on weight, dimensions and the destination. Every one of our listings have weight and dimensions built in and it will calculate postage on the cart contents when you finally check out.
International Customers will specifically benefit because of the high initial package cost but everything you add to it has nominal increase based on weight and dimensions.